FAQ

1. Are the flowers in your necklaces real?
Absolutely! Each necklace contains real flowers that have been carefully preserved to last forever. Every piece is a tiny, unique work of nature, crafted just for you.

2. What materials are your necklaces made from?
Our necklaces are made from high-quality stainless steel. The gold necklaces feature a luxurious 18K gold plating, while our silver necklaces are designed to be sweat and waterproof, perfect for everyday wear.

3. Do you offer a money-back guarantee?
Yes, we do! We offer a full 30-day, no-questions-asked money-back guarantee. If you’re not completely satisfied with your purchase, you can return it within 30 days, though the buyer will need to cover the return postage.

4. Is there a warranty on your products?
Definitely! All our products come with a 1-year warranty. We stand by the quality of our craftsmanship, so if you encounter any issues, just let us know.

5. Are your necklaces handmade?
Yes, each necklace is handcrafted with care. Because of this, every piece is unique—no two necklaces are exactly the same!

6. How long does it take for my order to be shipped?
All our products are in stock and ready to go! We’ll ship your order within 48 hours, and we deliver anywhere in Australia or New Zealand.